Neutrogena Ultra Gentle Hydrating Facial Cleanser, Non-Foaming Face Wash for Sensitive Skin, Gently Cleanses Face Without Over Drying, Oil-Free, Soap-Free, Fragrance-Free, 12 fl. oz Beauty & Personal Care

(60 customer reviews)

$8.06

About this item 12-fluid ounce bottle of Neutrogena Ultra Gentle Hydrating Facial Cleanser for sensitive skin effectively cleanses face while leaving skin feeling moisturized and naturally soft all day Our extraordinarily mild non-foaming cleanser washes away excess oil, dirt, bacteria and makeup and cleanses even the most dry and sensitive skin, including skin with acne, eczema or rosacea Dermatologist developed for even the most sensitive skin, this daily face wash is formulated with minimal ingredients and is hypoallergenic and non-comedogenic so it’s gentle on skin and won’t clog pores Clinically proven to be gentle on sensitive skin, our hydrating facial cleanser is dye-, soap-, fragrance- and paraben-free and contains no essential oils to cleanse skin without over drying With its unique skin-nourishing polyglycerin formula, this hydrating creamy face wash cleanses skin and is ideal for sensitive and dry skin care. It makes a great addition to a daily at-home skincare routine

SKU: B0D6G7K1FC Category:
Is Discontinued By Manufacturer ‏ : ‎

No

Product Dimensions ‏ : ‎

1.72 x 3.45 x 6.7 inches; 14.45 ounces

Item model number ‏ : ‎

688729600

UPC ‏ : ‎

885957935717 885782585958 885781259997 070501872963 885190458363 701375605813

Manufacturer ‏ : ‎

Kenvue

ASIN ‏ : ‎

B00F1D56HI

Country of Origin ‏ : ‎

USA

Best Sellers Rank:

#33 in Facial Cleansing Washes

Customer Reviews:

13,266 ratings

60 reviews for Neutrogena Ultra Gentle Hydrating Facial Cleanser, Non-Foaming Face Wash for Sensitive Skin, Gently Cleanses Face Without Over Drying, Oil-Free, Soap-Free, Fragrance-Free, 12 fl. oz Beauty & Personal Care

  1. kg21

    5.0 out of 5 stars

    Very gentle

    I really like how smooth my skin is after using this for 2 weeks. Also I love that it doesn’t smell.

  2. AbinoLynne

    5.0 out of 5 stars

    Perfect wash for my ultra sensitive facial skin.

    The pump delivers the perfect small amount needed to cleanse my face and neck area each morning. Very gentle and rinses off clean. Cannot be without this product.

    2 people found this helpful

  3. Me

    5.0 out of 5 stars

    GREAT cleanser

    I absolutely love this face wash. I’ve repurchased it at least 10 times over the past year or so.My skin type is combination/oily (oily on the T-zone, relatively normal every where else). I also have very sensitive skin that breaks out very easily. I have some dark spots left from scarring from previous breakouts but it’s clearing up with time.The reason why I love this face wash is because it’s very gentle and it’s very basic.I have tried so many different face washes before and they were all too harsh and would always break me out. Ever since switching to this face wash (and also greatly minimizing animal products from my diet), I have noticed that I hardly break out anymore and even when I do, it’s very minimal.I have also mentioned that this face wash is very basic which I personally love. It doesn’t claim to do much–just cleans your face. It won’t take make up off. At least I don’t feel like it would do that great of a job. It’s enough to just remove excess oil, dirt, etc. I don’t like products that claim to do a million things and don’t deliver. This claims that it will gently clean your face and it does.I know some people have mentioned that it burns their face but to me I’ve only felt that sensation a few number of times out of the hundreds of times I’ve used it and even when I did, it wasn’t anything unbearable or even uncomfortable.The cleanser has a gel-like/creamy consistency and doesn’t lather. I use 1-2 pumps in the morning and 2 pumps in the evening.There are two things I don’t like about this product and they are what keep it from being a five-star product in my opinion.The first is that I know Neutrogena has certain lines in their skin care that don’t do animal testing (the Naturals line, I believe, doesn’t do animal testing) and so it would be great if they eliminated animal testing from all their products.The other thing I don’t like about this product is how little it lasts. I feel like I buy a new bottle every month or two. But I really do think it’s worth the money and I don’t see myself switching cleansers anytime soon.Overall, I love it and I would definitely recommend it.

    4 people found this helpful

  4. Larry

    4.0 out of 5 stars

    gentle not irritating

    it is not a foaming cleanser and it also not irritating. it also won’t dry my skin 😀.

    2 people found this helpful

  5. Chopper

    3.0 out of 5 stars

    It’s alright

    I mean it doesn’t irritate my skin. Im not sure if I felt a difference. Maybe it did work maybe it didn’t.

    One person found this helpful

  6. Emily A. White

    3.0 out of 5 stars

    very thin and watery

    I wasn’t a super fan. It was very thin and watery. I, too, would like a foaming one.

    One person found this helpful

  7. Roxey Cast-Hecht

    4.0 out of 5 stars

    Nice

    Good price for morning face wash. Generally gentle and not drying.

  8. Veronica

    5.0 out of 5 stars

    Good

    At first, my face was dry and itchy, but then everything was fine and I liked it.

  9. wow

    5.0 out of 5 stars

    my favorite ~$10 face cleanser

    From my many years of learning about face wash and care, I find that using a proper face wash is important. Ive had very sensitive skin since my teen years, and used a lot of different face washes, and I have tosay this one definitely caters to my needs.Here are some types to effectively washing your face:1. Make sure to expose your skin to a lot of steam, but never wash your face with hot water!When you steam your face, you open up your pores, and it allows your face to be better effected by the face wash, meaning better exfoliation! Washing your face with hot water is really bad for your skin because it drives literally everything out your skin, which is not good. When rinsing, you should rinse with mildly lukewarm water, trust me this goes a long way with all face washes.2. pay attention to what your face is exposed to when showering.Are you the type of person to rinse your conditioner last? well, the residue will run over your face, when you wash your face with the cleanser, you may unknowingly get the conditioner residue on your face!3. You may want to wash your face twice if you have really dirty skin like I do; hot steam -> cleanse, rinse conditioner, hot steam -> cleanseI hope these tips help because Ive had really bad acne in my life, but after thinking more about skin care, it really helped! good luck !

    6 people found this helpful

  10. Brenda

    3.0 out of 5 stars

    Gental facial soap

    Does not lather. Has creamy lotion like texture. So far has not irritated my sensitive skin.

    2 people found this helpful

  11. Eddie Rider

    5.0 out of 5 stars

    Keep clean

    Excellent product to wash my face daily, and it does not break me out. Also love that it does not have an overly feminine smell.

  12. Tracy Goodyear

    5.0 out of 5 stars

    Good for my skin

    Does a good job cleaning and not hard on my skin

  13. Bonnie

    5.0 out of 5 stars

    Works really well

    My face always feels soft and fresh after using this. I still moisturize after using it but I like that it isn’t at all drying.

    One person found this helpful

  14. Sam

    4.0 out of 5 stars

    Seemingly very sensitive

    I generally use a stronger face wash. This one is very light . I dont run a sensitive skin, so i cannot say how it reacts, but i definitely not harsh

  15. LSOHara

    5.0 out of 5 stars

    I Love this Cleanser

    I have sensitive skin and have trouble finding a cleanser that I can use. This one does not irritate my skin and is very mild. Reasonable price. I’ll continue to buy it.

    2 people found this helpful

  16. Kathleen

    3.0 out of 5 stars

    Like water

    Comes out like water. It does suds up but my face doesn’t feel that clean. I bought for my husband to use after a dermatological treatment and he was satisfied

  17. Shirley

    5.0 out of 5 stars

    Neutrogena Ultra Gentle Hydrating Facial Cleanser

    I bought one container as I wanted to try it first as a test item before buying more product and not be able to use it. I did buy it in the store initially and buy through Amazon is a few cents cheaper which is a win win in my book. I have found that as I age my skin has become more sensitive so I can not use any kind of soap anymore. But this item does the job without all the foaming I used to get from the bar soap. It does great! The other day I was cleaning my bathroom and ran across some nonfoaming cleanser for my face so decided to give it a try. My face broke out now I have to use this soap to wash my face with. It will be several days for the healing to get done and then it will be all that I use. I have used tea tree oil in the past without any problem but as we get older unfortunately that is the possibility that we can’t use certain items anymore. But I highly recommend this product if you have sensitive skin and can’t use soap anymore. It does a fantastic job! It will be all I use from now on.

    12 people found this helpful

  18. HollyM

    5.0 out of 5 stars

    Good Non-Foaming Product

    This came packaged okay but I suspect it often doesn’t arrive in tact. It was just in a bag. It didn’t even have bubble wrap around it. Never the less it arrived undamaged. No nicks, dents or loose product and is cruelty free.Okay. I have sensitive skin and I mean sensitive skin. Somebody else has a break out on their face and mine will do the same within 24 hours out of sympathy. This cleanser blew me away with how gentle it is with my skin. It was strange at first because I have never used a soap that didn’t foam up. I didn’t realize it was a no-foaming product when I bought it. I seem to be in good company based on other peoples reviews. They should probably mention it in their advert but don’t currently do not. It takes some getting used to. It also doesn’t have a light feeling to it. It’s on the heavier side and a little goes a very long way. It’s not greasy but if you have oily skin already..which I do..it feels a bit like it is. My face isn’t more oily so there’s that but it might be better to steer clear of it if you aready have oily skin. I think it would be marvelous on overly dry skin.As far as cleaning power goes that’s not really great either. It takes off makeup but I have to scrub my skin in order for it to come clean. I don’t want a lot of scrubbing because that can be damaging to the skin. Setting that aside it is working some kind of magic as my skin has become nearly blemmish free. It looks more evened out and the few dry areas I did have are all gone too (Did I mention the product is oily..lol).Overall, I like the product. I think it’s a good price point and its obviously doing something for other people based on the good reviews. I’ll continue using it and enjoying the brands benefits.

    28 people found this helpful

  19. Vicki Hicks

    4.0 out of 5 stars

    Very gentle cleanser!!!!

    This cleanser left my skin so soft, hydrated and smooth. I would recommend this to anyone with sensitive skin.

    One person found this helpful

  20. annie f.

    4.0 out of 5 stars

    Oro General hydrating cleanser.

    Formula is creamy like it says dry skin out doesn’t make it greasy another good product from Neutrogena will buy again

  21. Lars Manrique Rodríguez

    3.0 out of 5 stars

    I don’t know

    I use it every time I shower, but since it doesn’t bubble I can’t really tell how much it’s cleansing, I do like the feel and there’s no smell, can’t really tell for sure if my skin has changed since using it tho

  22. A.C.

    5.0 out of 5 stars

    So gentle!

    It really makes a difference when you use a gentle soap especially on your face. I feel clean and refresh each time I use it. I have other products from Neutrogena that I have used for years, and I’ve had any problems of allergy with them. Compared to other brands, I think Neutrogena is a good, reliable and affordable cosmetic brand.

    One person found this helpful

  23. Virginia P. CaputoVirginia P. Caputo

    5.0 out of 5 stars

    Neutrogena Hydrating Facial Cleanser – Great product & reasonable price

    I’ve been using this product for over a year and a half now after I had a particularly bad case of what appeared to be rosacea on my face. (I have not had an official diagnosis of rosacea but it certainly looked like rosacea.) This occurred when I was under a lot of stress due to an alarming medical diagnosis. I think my anxiety over the medical issue triggered the skin problem.A friend who has suffered from rosacea for years noticed the eruptions on my face and told me what she does for her rosacea. She told me not to use soap and to use something for sensitive skin that is free of soap. The product that she uses was quite expensive. So I looked around to see what else might work and found the Neutrogena Hydrating Facial Cleanser which cost much less than the product that she uses.No soap for my face any more! I have been using Neutrogena Hydrating Facial Cleanser regularly since then. At first I was using it twice a day, morning and evening. Currently I use it just in the morning. I have been very happy with the results.Even before the very visible skin issue that I experienced a year and a half ago, I had had small eruptions for many years that I wondered about as to whether they were due to rosacea but they were too minor for me to ask my doctor to make an official diagnosis. Using the Neutrogena product, I am now pleased not to have those small eruptions and thrilled not to get a recurrence of that major eruption.My skin has been sensitive to fragrances in ingredients before these recent problems so I had used hypoallergenic soaps previously and continue to use those when I am taking a shower but do not use them on my face. I no longer use any soap on my face. I do rinse my face well after massaging it with the Neutrogena cleanser just on the slight chance that there might be something in it that could cause any skin problem. After wetting my face, I gently massage a small amount onto my face for 60 seconds and then gently rinse very well. This works for me.The photos I’ve uploaded are a “before” image from 2019 and a recent photo showing how my face looks now.

    205 people found this helpful

  24. sharon

    3.0 out of 5 stars

    Solid but the olay gentle cleanser leaves my face less dry

    Pro: great price, gentle, solid daily use, good brandCon: Olay’s gentle cleanser is just felt less drying, i moisture anyway so this is great just not as good as olay

    2 people found this helpful

  25. Ana luiza Ana luiza

    5.0 out of 5 stars

    Light clean

    If you like to feel the soap on your face this product is not for you. This one promoves a ligh and very hydrating clean.

    3 people found this helpful

  26. Mich LuceroMich Lucero

    5.0 out of 5 stars

    This is my second bottle

    I really like that it doesn’t dry out my skin. It’s great for mornings! I use this only for mornings since it’s getting cold out, my skin won’t be super dry. I actually started seeing a noticeable difference in my skin once I started massaging the cleanser on my skin for at least a minute or two. My skin cleared up and it started glowing. After, I finish with a hydrating toner. My skin feels soft and supple

    7 people found this helpful

  27. Paulette G.

    4.0 out of 5 stars

    Neutrogena Ultra Gentle Hydrating Facial Cleanser

    This non-scented facial wash by Neutrogena was exactly what my sensitive face needed. I have only been using it a couple weeks, but so far so good.

    One person found this helpful

  28. Amazon Customer

    5.0 out of 5 stars

    Amazing

    I absolutely love this facial wash, it makes, my face feel extra smooth and gives it a glow. Definitely, would recommend.

    One person found this helpful

  29. KILLJOY

    4.0 out of 5 stars

    Bittersweet feeling

    I just received the box today and actually i have to say that honestly i was a little disappointed because it came almost opened and was no sealed ( the bottle itself) however i dared to use it ( cuz i guess maybe it comes like that? Idk, anyways, i just have to say that at my first use my skin felt refreshed and kinda cold ,i was scared at first because it was really itchy, so i tought it wasnt goinf to work to my skin, but the feeling quickly went away. Anywyas, i really hope it keeps working long term. Give it a try, its fragancw free and jt feels really good the texture. Your skin feels kind of stretched afterwards idk if its normal , guess you get what you pay for. Does the job i thinkThanks for reading

    9 people found this helpful

  30. yldemar brito

    5.0 out of 5 stars

    Muy bueno

    Es un producto que sin duda volvería a utilizarlo

    One person found this helpful

  31. Conor

    5.0 out of 5 stars

    Great price – staple product

    This is a large bottle and great deal. I love how simple and gentle this product is for a sensitive face. This still gives me the pore control I need though!

    3 people found this helpful

  32. playstatixn

    5.0 out of 5 stars

    Nothing else works

    I have been using neutrogena since high school. i’m very pleased they continue this face wash. thanks!

  33. Giovanni G.

    5.0 out of 5 stars

    Awesome!

    Been using this product for a few months now. I like it a lot. I used to use a women face cleanser that felt very thick and greasy. So, I tried different cleansers, even one specifically for men and it still didn’t meet my expectations. Some would either dry out my face, or make it oily. But this cleanser was perfect for me. It is what I was looking for. It is very light and doesn’t leave my skin either dry or oily. It just feels natural, and with no scents. Plus by using it daily I’ve noticed that I don’t get as many spots as before.

    6 people found this helpful

  34. Amber Lange

    3.0 out of 5 stars

    Average

    This is one of those products that say ‘gentle’, but still is a bit irritating to my face. It burns a little. I don’t wear makeup except for mascara, so I can’t say if it removes makeup.

    2 people found this helpful

  35. Jodi M.

    5.0 out of 5 stars

    Great No Bells And Whistles Cleanser-Works Great

    This cleanser doesn’t have any bells and whistles. No fancy packaging. No fancy name. It doesn’t have to. I have used this for the last few years. It is great for dry and sensitive skin. As of now it is at a reasonable price. No real smell. What’s there is of smell-fresh and clean. Love it.

    10 people found this helpful

  36. Jasblu

    5.0 out of 5 stars

    Love it

    Great for facial nightly cleansing

  37. Shelby Woodby

    5.0 out of 5 stars

    Life Changing If You Have Severe Eczema

    I have really dry skin and eczema, and where I live Winter is extremely dry and cold doesn’t help the situation. Unfortunately, a newer medication I’ve been on for about a year and a half has also really affected my skin making it even dryer and itchier. It’s gotten to the point that I’ve gotten scabs (and now scars) on my face. I’m also not getting any younger, so combine all of these things together– You can imagine the stress of trying to spend all this time and money on all these different products and essential oils and medications in hopes of your skin showing any sign of improvement, but to no avail. Finally, I landed on this product and hoped that the item listing’s buzzwords of “eczema,” “hydrating,” and “sensitive skin” meant I found a possible solution to my skin troubles. I’ve gotta say, since receiving and using this face wash on a daily basis, I have DEFINITELY noticed a difference in my skin. It’s not miracle cream, my skin still has a ways to go. But it’s less dry for sure, the coloring in my skin and complexion has been much more balanced and flattering, and it seems some of my dry skin patches are even starting to heal. I will say I also use a daily homemade moisturizer that I made, but even when using this same moisturizer before with other face washes for “dry and sensitive skin” I can tell a major difference since using this product. I highly recommend it and will continue to purchase it myself!

    5 people found this helpful

  38. Tania Cedeno

    5.0 out of 5 stars

    Great product

    I’ve been using this product for a while now, and it’s a game-changer for my skincare routine. The texture is luxurious, and it effectively removes makeup and impurities, leaving my skin feeling refreshed.

    6 people found this helpful

  39. WildlifeWoman

    5.0 out of 5 stars

    So Glad I Found This

    For years I had been using Basis liquid – a natural, plant based, non-soap cleanser. As I got older, it seems that my skin changed. When I washed my face, my skin would feel tight, and my face started feeling dry and was flaking consistently. Additional moisturizer did nothing to help, so I bought this Neutrogena Ultra Gentle Hydrating Facial Cleanser. Within 2 weeks, the flaking was gone. My face still feels clean, but not tight after I wash it. I chose this over the similar Neutrogena Foaming Wash because I didn’t like the smell of it and this is unscented. It takes a bit of getting used to that this cleanser doesn’t suds up, but it’s working great for me. This is my 2nd bottle.

    8 people found this helpful

  40. Sharon N.

    4.0 out of 5 stars

    Works nicely…..not greasey

    Nice, removes eye makeup w/o stinging

  41. Autumn

    5.0 out of 5 stars

    Works great

    I was looking for a non-foaming cleanser and this one works just fine. I use it in the shower in the morning after working out and it leaves my face clean but not overly dry or tight feeling.

  42. katherine hopkins

    5.0 out of 5 stars

    great results

    This product is really great! I can feel the difference in how soft my skin feels after using it! I will surely reorder this.

  43. Blake R’s wife

    5.0 out of 5 stars

    I really like this product.

    I don’t like using soap on my face at my age, and I got a sample of this at the dermatologist’s a while back, but ran out. It’s very nice. Very silky, and cleans well enough.

    One person found this helpful

  44. Wyoming Bas Bleu

    5.0 out of 5 stars

    Nontoxic

    This is great cleanser for all types of skin and it doesn’t dry out the face in a cold climate.

    One person found this helpful

  45. Scientific Baking

    5.0 out of 5 stars

    Great on my sensitive skin

    Neutrogena Ultra Gentle Hydrating Facial Cleanser works well for my sensitive skin. No annoying scent, washes and rinses off easily. It leaves my skin soft and clean.

    4 people found this helpful

  46. Kayla

    5.0 out of 5 stars

    Great gentle cleanse

    This wash lives up to the great reviews. Very gentle and doesn’t cause me to break out at all which is very rare for me

    2 people found this helpful

  47. Sue

    5.0 out of 5 stars

    Gentle Cleanser

    This is a gentle effective cleanser for sensitive skin and the bottle seems to last forever no noticeable scent.

  48. menamena

    5.0 out of 5 stars

    Omg !!

    The media could not be loaded.

    So I have very sensitive skin and I can say that this product was fairly decent to my skin because it is a new product to my skin. My skin did break out at first, but then after using it my skin went back to normal when I say break out I mean just maybe a bump here in there and I believe it was because the product was new to my skin. Very soft no smell

    6 people found this helpful

  49. Tina M. Isenring

    5.0 out of 5 stars

    Dermatologist tested

    I like the way it feels on my face and skin. It is a great product Neutrogena and it is dermatologist and hyperallergitic

  50. Smile Saurus

    4.0 out of 5 stars

    Non-Irritating, Just Not Sure How Effective This Is

    I do not have ‘sensitive’ skin, but I guess you could say that certain ingredients irritate my skin in a burn-y type of way. I have no idea which ones, specifically, but if I had to guess then I’d say anything with citrus or retinol.This doesn’t burn and it doesn’t leave my face red. But my face doesn’t feel ‘clean’ somehow. It does not leave a film on my face, but it definitely does feel like it leaves something behind, and it isn’t moisture. I don’t hate it. and I’ll use it until it is empty but I’ll try something else once this runs out.

    13 people found this helpful

  51. MamaSays

    5.0 out of 5 stars

    Mama Says wash your face!

    Everybody needs to wash their face. It doesn’t matter if you’re a woman, man or child. You’re face should be clean. Not just cause Mama said so but because it’s one of those unspoken rules of life. Neutrogena Ultra Gentle soap has it all while being gentle on your fabulous skin. It contains salicylic acid which helps slough off the dead skin and penetrate somewhat to your pores to fight acne or any dirt trying to get cozy there. I have been using this product for years and it’s been my go-to, tried-and-true, face soap. Since I’ve been using it, I’ve never had a zit or any blemishes what so ever with this soap. I also used it during chemo and it was very gentle on my skin . . . . Man, I make this product sound so good Neutrogena should pay me. lol . . . If you have sensitive skin or even acne prone skin, this soap does it all while being mild without too many harsh chemicals. No it is not all natural, not vegan, so if that is what you are looking for you will have to research another brand. It does contain, however, contain an ingredient from the cocoa bean which is used a lot in prescription creams and cleansers for skin from dermatologists. However, don’t just rely on this soap alone. You’ll need a lotion, serum, and toner of some kind to get your skin up and running in perfect condition. This is just a start. So what does Mama have to say? Mama Says wash your face and get this soap!

    One person found this helpful

  52. Saddlesitter26

    2.0 out of 5 stars

    Not for me

    My skin never felt fully clean after using this and my acne took forever to clear up. I found something better. My face still felt oily rather than moisturized.

  53. Brianna Tate

    4.0 out of 5 stars

    Great product! noticeably different than cheaper versions

    I’ve tried a lot of similar products and my skin type is very often times left looking dried out and scaly by these types of cleansing products. But this product left my skin looking clean and moisturized!

    One person found this helpful

  54. Nish

    5.0 out of 5 stars

    Gentle on dry skin

    It cleans really gently , but effectively. I love the smooth feeling after. It’s hydrating so my skin doesn’t feel tight after it’s cleaned, but rather bouncy.

    5 people found this helpful

  55. Renee Zebersky

    5.0 out of 5 stars

    Great face wash

    This is a very gentle face wash which is gentle enough for skin dealing with Rosacea

    2 people found this helpful

  56. Amazon Customer

    4.0 out of 5 stars

    Leaves an oily feel

    It seems gentle, but I dont like the oily feel it has.

    2 people found this helpful

  57. Mmorton

    4.0 out of 5 stars

    Good

    I like neutrogena products. So I thought I would try this. I don’t think it’s very moisturizing but it cleans well

    3 people found this helpful

  58. Cheryl Christenson

    5.0 out of 5 stars

    Great

    Cleans my face really well!

  59. Bananie

    5.0 out of 5 stars

    Very mild

    Works well removing makeup. It’s extremely mild and and leaves my face feeling soft. No scent at all. A+++

    3 people found this helpful

  60. Nessa Z

    4.0 out of 5 stars

    Effective and gentle

    I use this for my face, it doesn’t dry my skin out and it doesn’t have any discernible scent.

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